We know you might have questions, and we’re here to help! Below are some of the most commonly asked questions about our products, shipping, payments, and more. If you don’t find what you’re looking for, feel free to reach out—we’re always happy to assist!
Frequently Asked Questions (FAQ)
Do you deliver all over Pakistan?
Yes, we deliver all over Pakistan, ensuring safe and secure shipping for all orders.
When did you start your business?
We started our business in 2021, and we have been serving our customers with quality jewelry ever since.
Is your jewelry artificial or gold?
Our jewelry is artificial, crafted to mimic real gold, silver, and diamond aesthetics at an affordable price.
What materials do you use in your jewelry?
We use high-quality, non-tarnish materials such as gold-plated alloys, stainless steel, and premium artificial stones.
How can I place an order?
You can place an order directly through our website by selecting your favorite items and proceeding to checkout.
How long does delivery take?
Delivery usually takes 3-5 working days depending on your location.
What payment methods do you accept?
e accept bank transfers, EasyPaisa, JazzCash, and cash on delivery (COD) for your convenience.
Do you offer cash on delivery (COD)?
Yes, we offer cash on delivery (COD) for all orders across Pakistan.
Need Assistance? We’re Here to Help!
At Zad Jewels, customer satisfaction is our top priority! Whether you have a question about our products, need help with your order, or want to inquire about deliveries, we are always available to assist you.
Email Support: If you have any queries, concerns, or special requests, feel free to reach out to us at Zadjewels@gmail.com. Our support team will get back to you as soon as possible.
WhatsApp Support: Need a quick response? You can call us or send us a quick message on our WhatsApp at +92 306 1431430, and our team will be happy to assist you.
We’re always just a message away—whether it’s an inquiry about your favorite jewelry piece, an order update, or any other assistance, feel free to contact us anytime!